Twid - Curated customer loyalty  and rewards programs

Brands Corner

Twid - Curated customer loyalty and rewards programs

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Fri Jul 09 2021

2 min read

Klub Team

Klub Team

From fin-tech & D2C, to entrepreneurship & investing, Kaleidoscope is Klub's take on the how's and why's of the finance, investment, & D2C worlds.

Every consumer brand spends precious time creating beautiful consumer products for its customer base hoping to create a loyal community. They strive to increase the number of customers that come back for their products and customer stickiness is one of the most important metrics to measure a brand’s growth

Twid is a firm believer that repeat business is greatly influenced by enticing rewards and loyalty programs. Their vision has proved to be a game changer in the market. Twid’s market research has shown that often brands launch their own reward programs but the customer traction is marginal. Hence Twid has launched two programs for the brands that enroll on their platform:

  • A curated Loyalty program
  • Pay by Rewards

The Loyalty program:

Twid will create a carefully curated loyalty program for your brand to tap into its loyal customer base. Their customer centric approach promises repeat purchases by creating intelligent rewards. They ensure build up in customer engagement and proven return on investment for the brands signing up.

Pay with Rewards:

Pay with Rewards is a consolidated stack of customers reward points from multiple loyalty programs available on the brands website as a payment instrument. These reward points act like common digital currency that can be used across platforms within the Twid network.

Their new age technology and large network of brands allows end customers to pay for goods and services with the rewards accumulated.

All brands signing up on Twid will have access to pay with rewards.

With their services in the market Twid enables brands with:

  • Incremental transactions
  • Larger target audience
  • Stronger partnerships

Twid currently has 200+ Million active shoppers and 5000Cr+ available points value and an incremental value of 30%. Let us take a look at a few brands that have benefitted from signing up with  Twid.

They launched their loyalty and rewards through the Twid platform. Which has yielded the following results:

  • 16% increment in their average order value as a result of both cross-sell and up-sell.
  • 14% increase in frequency of repeat orders.
  • 25% increase in customer acquisition on a monthly basis

They launched their loyalty and rewards through the Twid platform. Which has yielded the following results:

  • 16% increment in their average order value premium carriers booked.
  • 14% increase in frequency of repeat orders. Rewards enabled 7000+ free rides for customers.
  • 54% growth month on month.

With the revenue based financing raised through Klub, sign up with Twid’s loyalty program and retain your customers.  Make this festive season count for your growth and reward your customers with irresistible offers.

Getting funded has never been so rewarding.

These are  Klub exclusive offers, to avail them please reach brands@klubworks.com or your brand’s PoC

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