Privacy Policy

This Privacy Policy describes how Klub Capital Technologies Limited (“KCTL“, “we“, “us“ or “our“), FSRA licence no. 220119, collects, uses, shares, secures, and retains your personal data when you access our Platform in the UAE.


By using our Services, you consent to the collection, use, and disclosure of your personal data as described here. If you do not agree, please do not use our Platform.


What Information We Collect

  • Information You Provide: Registration & KYC Data (full name, Emirates ID, passport details, date of birth); Contact Data: email, phone number, postal address; Financial Data: bank account details, transaction statements.

  • Technical & Usage Data: IP address, browser type, device identifiers, cookies; Click-stream, pages viewed, feature usage.

  • Cookies & Tracking: We use cookies for authentication, fraud prevention, and analytics (with IP anonymization). You may disable cookies in your browser, but some Platform features may be impaired.

How We Use Your Information

  • Onboarding & KYC: to verify identity and meet FSRA/ADGM requirements

  • Service Delivery: to process Advances, settlements and statements.

  • Compliance: to satisfy FSRA reporting and audit obligations.

  • Support & Security: to investigate fraud, secure the Platform, and respond to queries.

  • Marketing (with consent): to send you promotions and product updates—you may withdraw consent anytime.

With Whom We Share

  • Regulators: ADGM FSRA, UAE Central Bank, or law enforcement under subpoena.

  • Service Providers: payment gateways, KYC vendors, cloud hosts, all bound by strict confidentiality.

  • Affiliates & Auditors: for internal and external compliance checks.

  • We do not sell, rent or lease your personal data.

International Transfers

  • Where we transfer data outside the UAE (e.g., cloud servers), we ensure adequate safeguards (Standard Contractual Clauses or FSRA-approved mechanisms).

Data Security & Retention

  • Security: AES-256 encryption at rest, TLS 1.2+ in transit; multi-factor authentication for admin access.

  • Retention: Data is kept only as long as necessary for its collection purpose or as required by law (typically 7 years for financial records).

Your Rights under FSRA Data Protection Rules

  • You may request access or correction of your personal data.

  • You may request deletion or restriction of processing.

  • You may object to direct marketing.

  • You may lodge a complaint with our Data Protection Officer at dpo@klubworks.com or with the FSRA.

Changes to this Policy

  • We may update this Privacy Policy; changes will be posted on the Platform with a new “Last updated” date. It is your responsibility to review the Policy periodically.